Inara Necklace

CARE

If you show love to your jewelry it will love you back! Bronze and Silver Jewelry will oxidize over time with everyday wear and exposure. Use a polishing cloth regularly to restore shine and luster back to your Catori Life pieces. Make sure to remove your jewelry before swimming or showering and store in a safe, clean and dry location.

OUR PROCESS

All orders are shipped from Santa Fe, NM. Please note that we are a small business and we personally make, package and ship your order. We try our best to have our pieces in stock so they are ready to ship but in some cases pieces are made to order. Kindly allow up to 7-10 business days for your order to be thoughtfully created and shipped. 

If you need something by a specific date or need an order rushed please contact us directly at customercare@catorilife.com  and we will do our best to accommodate you. 

Silver and Gold orders are custom made and can take 2-4 weeks.

INTERNATIONAL SHIPMENTS

Worldwide shipping available with free shipping on orders over $150 USD.  All international orders are shipped via USPS First Class. Please allow 10-21 business days for your order to arrive.If you need an order by an earlier date please email us at customercare@catorilife.comand we will assist you further. 

Duties and taxes are not included in the total at checkout.  They are determined by the customs agency within the destination country.  Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.

• All shipments come with tracking.
• We are not responsible for lost or stolen packages.  

14 DAY EXCHANGE

We want you to be happy with your new jewelry and we offer a 14 day exchange policy. If for any reason you are not happy with your new pieces you can contact us directly at customercare@catorilife.com to  exchange your item within 14 days of delivery. We will send you a complimentary return label to make the exchange as easy for you as possible.

We must be notified of  exchanges within 14 days of receipt on unworn jewelry.

** This does not apply to sale items, custom made or solid Gold orders. 

 CANCELLATIONS  

If you would like to cancel an order please contact us within 24 hours. For all exchanges please email customercare@catorilife.com

All custom made gold jewelry as well as sale pieces are final sale and may not be exchanged or returned. 

REPAIRS

For all repair inquiries, please email customercare@catorilife.com

Please include your name, photo of the damage, description and proof of purchase. All repairs are subject to shipping charges. We will do our best to help you. We reserve the right to deny unreasonable repairs and exchanges. 

RETURNS

We do not take returns.

We are lovers of the earth and all of her magic. 

Global healing is a huge part of our mission and we are grateful to do our part to restore and protect this beautiful wild earth that is our home. We strive to operate our company with integrity and care so that it might make a positive difference in the world. 

MINDFULLY MADE

Catori Life Jewelry is made with care in the USA using responsibly sourced and organic materials. Our pieces are made with ethically sourced and recycled metals. We are continuously looking to better our business and material sourcing from the jewelry itself to the packaging we ship in. 

REFORESTATION

For every piece of  jewelry sold we gratefully plant 30 trees through our partnership with The Eden Projects. Our mission is to recreate healthy forest systems that restore hope alleviate suffering, empower people and build local economies in impoverished communities. 

Click here to learn more.