Shipping & Returns
All international orders are shipped via USPS First Class.
Please allow 10-21 business days for your order to arrive.
If you need an order by an earlier date please email us at email@example.com
and we will assist you further.
Duties and taxes are not included in the total at checkout.
They are determined by the customs agency within the destination country.
Although charges are not always incurred, assessment of duties and
taxes will be based on the value of the order and the tax-free threshold,
if it exists, for goods imported into the destination country.
Payment of any duties and import taxes is the responsibility of the recipient,
and these fees are collected at the time of delivery.
All shipments come with tracking. We are not responsible for lost or stolen packages.
All sales are final and we do not offer refunds.
If you would like to cancel an order please contact us within 24 hours.
For all exchanges please email firstname.lastname@example.org.
We must be notified of exchanges within 7 days of receipt on all unworn jewelry.
All custom and sale pieces are final sale and may not be exchanged.
For all repair inquiries, please email email@example.com
Please include your name, photo of the damage, description and proof of purchase.
All repairs are subject to shipping charges.
We will do our best to help you.
We reserve the right to deny unreasonable repairs and exchanges.