Mindfully made Jewelry | FREE WORLDWIDE SHIPPING ON ORDERS OVER $150

Exchanges

14 DAY EXCHANGE

We want you to be happy with your new jewelry and we offer a 14 day exchange policy. If for any reason you are not happy with your new pieces you can contact us directly at customercare@catorilife.com to  exchange your item within 14 days of delivery. We will send you a complimentary return label to make the exchange as easy for you as possible.

We must be notified of  exchanges within 14 days of receipt on unworn jewelry.

** This does not apply to sale items, custom made or solid Gold orders. 

 

 CANCELLATIONS  

If you would like to cancel an order please contact us within 24 hours. For all exchanges please email customercare@catorilife.com

 

All custom made gold jewelry as well as sale pieces are final sale and may not be exchanged or returned. 

  

REPAIRS

For all repair inquiries, please email customercare@catorilife.com

Please include your name, photo of the damage, description and proof of purchase. All repairs are subject to shipping charges. We will do our best to help you. We reserve the right to deny unreasonable repairs and exchanges. 

RETURNS

We do not take returns.