14 DAY EXCHANGE
We want you to be happy with your new jewelry and we offer a 14 day exchange policy. If for any reason you are not happy with your new pieces you can contact us directly at email@example.com to exchange your item within 14 days of delivery. We will send you a complimentary return label to make the exchange as easy for you as possible.
We must be notified of exchanges within 14 days of receipt on unworn jewelry.
** This does not apply to sale items, custom made or solid Gold orders.
If you would like to cancel an order please contact us within 24 hours. For all exchanges please email firstname.lastname@example.org
All custom made gold jewelry as well as sale pieces are final sale and may not be exchanged or returned.
For all repair inquiries, please email email@example.com
Please include your name, photo of the damage, description and proof of purchase. All repairs are subject to shipping charges. We will do our best to help you. We reserve the right to deny unreasonable repairs and exchanges.
We do not take returns.