Sutra Necklace

**Silver and Gold orders are custom made just for you. Please allow 2-4 weeks for your order to be mindfully created and shipped. 

SHIPPING

All orders are shipped from Santa Fe, NM. Please note that we are a small business and we personally make, package and ship your order. We try our best to have our pieces in stock so they are ready to ship but in some cases pieces are made to order. Kindly allow up to 7-10 business days for your order to be thoughtfully created and shipped. 

** Just to be clear, If you choose 2 day priority shipping it DOES NOT mean you will receive it within 2 days. It means that once make make and process your order we will SHIP it priority rather than first class. 

If you need something by a specific date or need an order rushed please contact us directly at customercare@catorilife.com  and we will do our best to accommodate you. 

Silver and Gold orders are custom made and can take 2-4 weeks.

INTERNATIONAL SHIPMENTS

Worldwide shipping available with free shipping on orders over $150 USD.  All international orders are shipped via USPS First Class. Please allow 10-21 business days for your order to arrive.

Duties and taxes are not included in the total at checkout.  They are determined by the customs agency within the destination country.  Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.

• All shipments come with tracking.
• We are not responsible for lost or stolen packages.  

14 DAY EXCHANGE

We want you to be happy with your new jewelry and we offer a 14 day exchange policy. If for any reason you are not happy with your new pieces you can contact us directly at customercare@catorilife.com to  exchange your item within 14 days of delivery. We will send you a complimentary return label to make the exchange as easy for you as possible.

We must be notified of  exchanges within 14 days of receipt on unworn jewelry.

** This does not apply to sale items, custom made or solid Gold orders. 

 CANCELLATIONS  

If you would like to cancel an order please contact us within 24 hours. For all exchanges please email customercare@catorilife.com

All custom made gold jewelry as well as sale pieces are final sale and may not be exchanged or returned. 

REPAIRS

For all repair inquiries, please email customercare@catorilife.com

Please include your name, photo of the damage, description and proof of purchase. All repairs are subject to shipping charges. We will do our best to help you. We reserve the right to deny unreasonable repairs and exchanges. 

RETURNS

We do not take returns.

We work to source the most ethical and sustainable materials for our jewelry as possible, keeping in mind the entire production chain and the people involved every step of the way. 

BRONZE JEWELRY

GOLD JEWELRY

The beauty and preciousness of pure gold is unmatched in human culture. Gold is rare and precious because it is literally stardust, forged in the explosions of supernovas or colliding neutron stars. It travelled to earth on meteors and debris millions of years ago and has hidden within our lands ever since. 

 The Importance of Ethical & Recycled Gold Since its discovery, the value of this metal has caused our society to go after it at any cost. Traditional gold mining methods are detrimental to the environment, polluting local waters with arsenic and other toxic chemicals, and laying waste to the land it’s found in. Modern day gold mining often involves slavery or indentured servitude with horrific consequences to the lives forced to work these extremely poor and dangerous conditions. 

Our pieces are made to inspire you to move through the world from an empowered place of your own personal authenticity and truth. We believe in living a harmonious , intuitive, inspired & passionate lifestyle... in doing everything possible to heal the earth and work toward global healing & restoration, and in the strengthening and remembering of our awareness of the beauty and wonder of life.

We are lovers of the earth and all of her magic. Global healing is a huge part of our mission and we are grateful to do our part to restore and protect this beautiful wild earth that is our home. We strive to operate our company with integrity and care so that it might make a positive difference in the world. 

MINDFULLY MADE | Catori Life Jewelry is made in the USA using ethically sourced and recycled materials. We work hard to source the most sustainable materials we can and we are continuously looking to better our business and material sourcing from the jewelry itself to the packaging we ship in. 

SUSTAINABLE PACKAGING | Our packing and mailers are made with recycled and eco friendly materials. 

PARTNERS | We are proud partners of The Eden Projects and 1% for the Planet.

For every piece of  jewelry you purchase we gratefully plant 20 trees through our partnership with The Eden Projects. Our mission is to recreate healthy forest systems that restore hope, alleviate suffering, empower people and build local economies in impoverished communities through sustainable, long term, healthy work in reforestation. 

Each year, an additional 1% of our annual sales goes to Ocean conservation & restoration efforts.